FAQ

HOW DO I RIDE?

1. Download the Leaf Rides app

2. Create your account

3. Find a Leaf scooter at a nearby parking zone

4. Scan or enter the scooter’s/Bike’s QR code with your phone

5. Kick off with one foot on the scooter

6. Enjoy a fun, safe journey to your destination

7. Park and lock the scooter/bike in a safe location out of street and foot traffic


E-BIKE INFORMATION

  • We offer pedal-assist e-bikes alongside our scooters for rentals.

  • The process to rent our e-bikes is the same as the scooters.

WARNING

  • e-bikes are not standard bicycles, they have a pedal-assist motor that automatically starts when you pedal.

  • Always be aware of your surroundings before you begin, and as you ride.

  • Always wear a helmet.

  • Contact 218-302-4962 for additional questions about our e-bikes


WHERE CAN I RIDE?

  • Give those on foot the right of way

  • Ride in bike lanes, bike paths or close to the right curb when a bike lane is not properly marked.

  • Do not ride on sidewalks.

  • Walk scooters across the Lift bridge.


WHERE SHOULD I PARK?

  • Park in Designated parking areas indicated on the app.

    • parking zones are indicated in green boxes indicated on the app map.

  • Park out of the public right of way; keep walkways, driveways, access ramps, fire hydrants, bus stops, and shop entrances clear.

  • Park Scooters close to the curb, facing the street near designated bike or scooter parking areas, between parking meters, or street signs.

  • Make sure your kickstand is securely in the down position so that the scooter stays upright.

  • Avoid uneven surfaces like grass, gravel, rocks, or inclines.


WHAT ARE SPEED ZONES?

  • Speed zones are geofenced areas that act as safety precautions for certain physical locations.

  • We have both “slow-speed zones” and “No-ride zones” indicated on the app map.

  • Slow speed zones will slow the speed of scooters. Slow speed zones are indicated by yellow areas on the app map.

  • No-ride zones are restricted areas on the app map. No-ride zones are indicated by red areas on the app map.